Testimonials
The following testimonials are quotes from customers who used Stolen & Recovered. We provide personal service through direct email as well as volunteer on the "All Experts" website. Full details of their experience, vehicle repair and ratings can be found here All Experts Search - Steering Column Repairs
If you have a question regarding a steering column or repair, please click here to contact us.
Dodge Column Problem
8-23-2010
I wanted to say thank you for having a great website and something available for people in need for ignition parts. I truly appreciate you having these parts available and with great detail and photos I think "I" could have even took it apart. Great job! I called a couple of local Dodge dealerships to let them know about your website for their customers in need.
Jill R
1977 GMC Non Tilt Sector Gear
7-20-2010
If all the internet were so competent...what a truly remarkable accurate and timely response. Mr. Douglas Gan my sincere thanks for a job very well done.
Glenn
Street Rod w/ GM Tilt Column
7-7-2010
Thanks for the e-mail and information. With the help of your instructional videos, I was able complete the steering column in the 34 Ford street rod and everything is working great. You provide a valuable and needed service to the consumer, I am surprised that there isn’t a company like yours in Colorado. Your web site is fantastic and contains a lot of helpful information about steering columns, glad I found it.
Thanks Again, Larry
1987 Chevrolet Camaro Broken Ignition
5-28-2010
ABSOLUTELY! For Volunteer of the year! Beautiful! All-inclusive answer, focused precisely on the problem.Confirmed ALL the little things... Perfect Logic:The Actual Reason for The Car Not Starting(50% of the headaches aches) and the picture of the actual problem part blew my mind.Quite startled to find THIS EXPERT had hit the nail soooo dead-on! I'm extending my Thank Yous now and will stay in touch. Thanx again and u sure did hit it bang-on. I'll be sure to let u know how things worked out...don't forget,I have more work to do.
Thanks Again,
Ed B
07-10-10 Follow-up for another vehicle
Thanks again, Doug. As in the past, you have addressed my problem(s)directly and to the point. I value your opinion and appreciate being told the straight goods, whether I want to hear it or not...lol. My Camaro thanks you, too. If the need arises, I will be doing business w/you in the future. A great site, I might add.
Thx, Ed B.
1989 Ford E-350 Broken Internal Column Parts
4-17-2010
Your website where you freely share information, pictures and your expertise saved me hundreds and showed me how stupid or crooked my "ex" mechanic was. I regret that I live in California and couldn't use your service. My "ex" mechanic said I needed a total replacement of the steering column and with your information I fixed it myself with a $18 dollar part from Vista Ford. Please add this to your testimonials. If I didn't have to have the truck running right away I would have ordered the part from you.
John Stevens
Topanga, Ca.
1994 Ford F-250 Broken Shifter
3-3-2010
I wanted to thank you for getting these parts out so quickly. I only get home on the weekend and having the parts there Friday evening was a life saver. The instructions you posted on your website made the job go fairly easy. I especially appreciate the note about disconnecting the indicator string because I know I would have missed that and snapped it off for sure. It is rare to find companies and people that provide good service these days you definitely have for me.
Thank you
Mike Hickey
2002 Dodge Neon Upper Bearing Replacement
2-28-2010
Doug, you are the man. I want to thank you for all your help in trying to figure out what is wrong with my column. That is a great hands on article on how to take it apart and rebuild. It is my top bearing it was all but froze up. I couldn't really turn it by my finger it was rough. Thanks again for your help. I will recommend you to my friends
Thank you
Chuck W
1989 Chevrolet Conversion Van Shifter Bowl
2-27-2010
Just to say thanks for the great service
and I am looking forward to doing more business with you in the future.
Thank you
Leo K
1991 Chevrolet Scottsdale Column Rebuild Questions
2-2-2010
You're awesome. Thanks a million and for getting back to me so soon. I went out and had another look at it before I got your email. I took the pivot pins out again and took the rack out and got a good look at it and the spring and figured in fit inside that rack gear at the bottom so that's where I stuck it. Kind of figured it helps keep the truck from keeping the starter engaged when starting. I got it all back together now and it's working like a charm. I wouldn't have attempted it without your videos or I might have but it might of ended not being a happy experience for me or the truck. I can't believe chevy doesn't use locktite on those screws that hold that plate down.
Thanks again Doug!!!
Charlie P
1991 Ford E-150 Broken Ignition
11-09-2009
I would like to express my heartfelt thanks to you and your company for your excellent in-depth knowledge of the steering column that pinpointed my problem immediately. Your analysis and exact easy to follow instructions to resolve the problem far surpassed the information we could get from the official “shop manual” and All Data combined. I only wish I had contacted your company first before spending hours removing and disassembling the steering column without any idea of what was causing the problem. The fact that you were willing to share your expertise with someone that was having a problem speaks volumes of your commitment to the automotive service industry. I would recommend your company to anyone having steering column problems.
Thanks again
Al Tanner
1994 Chevrolet Theft Attempt
10-15-2009
Doug is remarkable! Before you know it, his response follows the receipt, and its always a thoughtful response. Thumbs-Up to Doug!
Greg
1995 Camaro Loose Tilt
10-09-2009
What upon initial observation appeared to be a very complicated issue was very clearly laid out by Douglas who also prudently advised caution when forwarding directions. The response was within 24 hrs too - great! Even if I don't do the repair myself I have enough information to confidently address any mechanic that might help me. Thanks so much.
John
1998 Jeep Broken Ignition Actuator
10-09-2009
I have a 98 Jeep TJ Wrangler. Back in June of this year you gave advice on a similar problem to a gentleman with a Sebring. One to the metal pins/rods connected to the part broke off. Both prongs are needed in order to rotate electrical portion of the ignition switch and engage the starter. You stated you had stock and directed him to your website.
Bruce
2001 Pontiac Sunfire Lock Cylinder
10-07-2009
Very knowledgable, the whole job cost 271 dollars with tax and everything yall even explained things that my mechanic told me later after I received your response which tells me I got a good mechanic who didn't try to take advantage of a bad situation
Wayne
1998 Chevrolet 1500 Broken Clockspring
10-01-2009
Thank you very much. This is the first and certainly not the last time I'll use this fantastic web site! AllExperts has saved me a ton of time and grief. Thank you once again.
Todd Cook
1991 Chevrolet S-10 Wiper / Signal Switches
09-28-2009
Do you know how long, I was looking for someone on line, who knew this answer, lets just say you had what i was looking for !!you where GREAT with the response also. Thanks so much Now wish me luck . Thanks again for doing this for free You need any metal work or roofing advice send an email.
Chuck